This is a very important question because the answer could have a significant impact on your eventual recovery.
Of course, insurance adjusters are doing the work of the insurance companies which employ them. Insurance companies maximize their profits by paying out as little as possible in settlements. Their goal is to get you to settle for as little as possible, and anything that you say may be misconstrued and used against you during settlement negotiations.
Once you are aware of the insurance adjuster’s goal, it is easy to see how anything that you say can quickly become a problem. A question as simple as, “How are you?” that is answered with “I’m good, how are you?” can be taken to mean that you are not actually suffering the injuries that you claim to suffer.
You can avoid these potential costly pitfalls by directing the insurance adjuster to your attorney. Once the insurance company is notified that you are represented by legal counsel, all communications should be directed to your lawyer. You will no longer have to deal with the stress of answering questions or the fear that you are making a mistake.